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NAWRA Mandatory Reconsideration Survey

The Social Security Advisory Committee are reviewing decision-making and mandatory reconsideration in the Department for Work and Pensions (DWP) and HM Revenue & Customs (HMRC). The review is part of the committee’s independent work programme and will focus on mandatory reconsideration before appeal.

As part of the National Association of Welfare Rights Advisers' (NAWRA) aims to challenge, influence and improve welfare rights policy and legislation, we undertook some research last year on mandatory reconsideration, this is available to read here.

In light of this research, NAWRA wants to submit a formal response to this timely review and we’d very much appreciate your help by completing this brief survey:


The deadline for the survey is Monday 7th March at 12pm

Organisational responses are very welcome but individual adviser responses and experiences are preferred.

Please feel free to send any additional evidence by email to: eri@nawra.org.uk

Many thanks for your support.

Eri Mountbatten

NAWRA Committee