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Supporting and Developing the Workforce for ISFs

Publishers: Skills for Care

This guide from Skills for Care was developed over several months by the South West Individual Service Fund Network, made up of a range of organisations and several Fellows of the Centre for Welfare Reform. 

It is in essence a distillation of all the Network has learnt around implementing Individual Service Funds (ISFs) in Dorset, Devon and the South West over the past 3 years. 

The guidance maps out key lessons learned, case studies showing how ISFs have transformed lives and some of the main learning outcomes from work by members of the Network, that can be used to support other organisations to develop an ISF offer of their own.

NB. Please note some of the links within the guide are not functioning - many resources on ISFs are available in the Centre's own Library here, including Individual Service Funds (ISFs) and Contracting for Flexible Support: practice guidance to support implementation of the Care Act 2014.

Read and download the free pdf in your browser here.

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The publisher is Skills for Care.

Supporting and Developing the Workforce for Individual Service Funds © Skills for Care 2020.

All Rights Reserved. No part of this paper may be reproduced in any form without permission from the publisher except for the quotation of brief passages in reviews.



Chris Watson

Chris Watson

Gary Kent

Gary Kent

Steph Lyons PhD

Steph Lyons PhD


Individual Service Funds (ISFs) in Dorset

Individual Service Funds (ISFs) Dorset

Dorset have established a ground-breaking commissioning strategy enabling people with learning disabilities & mental health problems to manage their personal budgets.

Individual Service Fund (ISFs) Agreement

Individual Service Fund Agreement

This Individual Service Fund (ISF) Agreement describes the contract between the person and the community service that they choose to manage their budget.

Individual Service Funds (ISFs) Easy Read

Individual Service Funds Easy Read

This Easy Read guide explains how Individual Service Funds (ISFs) let people manage a personal budget without needing to use direct payments.

Contracting for ISFs

Contracting for ISFs

Chris Watson briefly outlines some of the main legal features of an Individual Service Fund (ISF) and explores how community hubs or micro-enterprises might use them.

Individual Service Funds (ISFs) in Context

Individual Service Funds ISFs in Context

An overview of the development of Individual Service Funds (ISFs) - what they are and how they are developing

A Commissioners' Guide to Individual Service Funds

A Commissioners' Guide to ISFs

This guide offers a commissioner's perspective on how to implement Individual Service Funds and widen self-directed support beyond Direct Payments.