Author: Simon Duffy
The Personalisation Model provides a framework for organising public services so that citizen remains in control of their own lives and any support that they need to live that life. It requires radical changes in how services are funded, coordinated and commissioned and the laws that underpin the design of the welfare state.
The term personalisation was popularised by Charles Leadbeater and applied broadly to approaches in public services which focused on increasing the participation, involvement or power of the people using those services. The Personalisation Model was developed by Simon Duffy and the Personalisation in Mental Health group in Yorkshire & Humber. It draws together varied technologies and approaches into one coherent model. It is particularly notable for offering a framework for integrating health and social care support to people with mental health problems.
The Personalisation Model is a framework for promoting personalised support across public services and the wider community, enabling people to exercise autonomy and control through self-directed support and providing a supporting infrastructure to reduce need and improve outcomes.
The publisher is the Centre for Welfare Reform.
Personalisation Model © Simon Duffy 2010.
All Rights Reserved. No part of this paper may be reproduced in any form without permission from the publisher except for the quotation of brief passages in reviews.
A report setting out a model for integrating health and social care for people with mental health services - designed to promote personalisation, empowerment and citizenship.
Personalisation can be developed as system-wide innovation. However it requires changes at every point: lead professional, finance and contracting and commissioning.
This presentation was given at the national conference organised by North Lanarkshire Council on Self-Directed Support.
Personalisation in health and social care can be implemented well or badly - and there are many temptations to poor implementation.