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Personalisation Masterclass

These slides present an array of information on personalisation and how to implement it in practice. They were used as part of a masterclass in Dumfries and Galloway in 2011.

The publisher is the Centre for Welfare Reform.

Slides on Personalisation Masterclass © Simon Duffy 2011.

All Rights Reserved. No part of this paper may be reproduced in any form without permission from the publisher except for the quotation of brief passages in reviews.