Simon Duffy explores the difficulties in making innovations really happen in public services and explains some of the reasons why personalisation was somewhat successful - and yet has been damaged by poor implementation. This talk was given in Edinburgh at an SCVO Third Sector Conference in May 2011.
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Presentation to regional leaders in Yorkshire & Humber on the progress of personalisation and the challenges ahead.
This discussion paper describes how the current cuts that target disabled people reflect deep flaws within the welfare system and sets out the case for more fundamental reforms.