Power needs to be redistributed to citizens, to local communities and true democracy needs to be restored to public life.
The process of shifting local systems over to a more personalised approach is complex and multi-layered.
Personalisation can be developed as system-wide innovation. However it requires changes at every point: lead professional, finance and contracting and commissioning.
Plans should be personal - and they should integrate care, support, education or whatever else people need to plan for.
Complexity for Disabled Children
The welfare systems that support disabled people, children and families and others who need help have grown in complexity and obscurity.
In the past commissioners were told by central government that their job was to purchase services on behalf of citizens; this model turns that idea around.