Public Service Reform
Public services should support community life and citizen action and be shaped by relationships of trust and humanity.
The best support assumes and supports capacity and only provides more professionalised expertise where necessary.
Conditional Resource Entitlement
An Individual Budget is an entitlement that is subject to some controls or conditionality.
Architecture for Personalisation Toolkit
This toolkit will help local leaders develop their own strategy for producing local systems that enable personalisation. It contains helpful hints, ideas and a framework for…
Architecture for Personalisation
A report describing progress in Yorkshire & Humber towards developing a community-based approach to supporting personalisation and self-directed support.
Self-directed support is the 7 step process by which people obtain control over their support in order to achieve a better life for themselves.
An Individual Budget is a system for individualized funding where the person is told, up-front, how much they are entitled to.
Instead of pushing resources that we think are useful towards them Push Economics proposes that people are enabled to pull resources towards themselves.
Individual Service Fund (ISF)
An Individual Service Fund is a mechanism for controlling an individual budget using an organisation.
A report describing how to provide support to people with the most complex needs or challenging behaviour drawing on the work of Partners for Inclusion.
Personalisation in Mental Health
A report setting out a model for integrating health and social care for people with mental health services - designed to promote personalisation, empowerment and citizenship.
Future of Personalisation
A paper which was developed to explore the different policy implications of personalisation.
The Personalisation Model provides a framework for reorganising public services so that the citizen remains in control of their own life and any support that they need.