Public Service Reform
Public services should support community life and citizen action and be shaped by relationships of trust and humanity.
Shift to Citizenship Model
This image shows the fundamental shift in thinking required to reform public services within the welfare state - from a professional gift to citizenship model
Commissioning for Innovation
Commissioning should mean focusing on the real assets of community in order to shape innovative and appropriate solutions to meet real community needs.
New Script for Care Managers
Simon Duffy sets out the practical steps social workers need to take in order to organise and support the development of a more empowering model of personalisation.
Conditions to Work
The debate about conditionality in work and the benefits system is confusing and this does not help us build systems that encourage work and contribution.
Citizenship & Professional Gift Models
The Citizenship Model is a new paradigm for public services where support is treated as an entitlement which can be shaped and driven by the citizen instead of as a professionally.
Are Individual Budgets Really Mine?
Simon Duffy argues that individual budgets are provided as additional income, which is provided to people in order that they can meet their needs.
Critical Path Framework
Don Derrett developed this to help local authorities plan all the necessary system changes as they move towards creating support systems that people can control for themselves.
Resource Allocation in Mental Health
Simon Duffy explores the possibility of integrating resource allocation systems for health and social care for mental health.
The best support assumes and supports capacity and only provides more professionalised expertise where necessary.
Conditional Resource Entitlement
An Individual Budget is an entitlement that is subject to some controls or conditionality.
Architecture for Personalisation Toolkit
This toolkit will help local leaders develop their own strategy for producing local systems that enable personalisation. It contains helpful hints, ideas and a framework for…
Architecture for Personalisation
A report describing progress in Yorkshire & Humber towards developing a community-based approach to supporting personalisation and self-directed support.