Menu

Architecture for Personalisation

Authors: Simon Duffy and Kate Fulton

Architecture for Personalisation is a report describing progress in Yorkshire & Humber towards developing a community-based approach to supporting personalisation and self-directed support. 

The report also examines the fundamental changes that will need to be made to the role of care managers and challenges the presumption that a new set of independent professionals is the key to personalisation. 

Instead the report demonstrates that better use could be made of existing community capacities - including the skills and abilities of service providers, community organisations and social workers.

This report shows:

  • The current care management system cannot take on full responsibility for supporting personalisation
  • There are only limited efficiencies available from within the current care management systems
  • There are significant capacities available from families, peers, communities and existing professionals
  • But these will be undermined by the poor implementation of personalisation

This publication has been produced with the support of Yorkshire & Humber’s Joint Improvement Partnership and Barnsley Metropolitan Borough Council and published in association with Paradigm.


The publisher is The Centre for Welfare Reform.

Architecture for Personalisation © Simon Duffy and Kate Fulton 2010.

All Rights Reserved. No part of this paper may be reproduced in any form without permission from the publisher except for the quotation of brief passages in reviews.

Documents